FAQ: ScooperDuper™ ➜ Move food neatly.
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why is shipping to countries outside the USA so expensive? In some countries it's $15 and the product is only $15 at the Early Bird level. That's crazy!

I hear you. Unfortunately, shipping just is that expensive. The ScooperDuper™ product weighs 6 oz. and when I go to the US Postal Service website (usps.com) and look up the price for shipping a 6 oz package from the USA to Sweden, for example, it tells me it’s $14.25. Kickstarter only allows whole dollar pledges, so to not lose money on shipping, I have to round up to the nearest dollar, which is $15, for some countries. I’m so sorry but unfortunately I can’t make the shipping prices any lower. I would if I could! Thank you for understanding and I’m sorry if this means that you won’t be able to back the project. I appreciate your excitement about it and I’m sorry that non-USA shipping is so high.

Last updated: October 25, 2019 09:48

How did you calculate the shipping prices for rewards shipped within the USA?

I went to the US Postal Service website (usps.com) and used their postage calculator. The ScooperDuper™ weighs 6 oz., so I used the ZIP code that I will be shipping from in California, which is 94966, and then used a ZIP code far away from me, for example, one in Georgia is 30002.

The prices for the various weights are:

6 oz (1 scooper) = $4.81 12 oz (2 scoopers) = $5.66 1 lb 2 oz (3 scoopers) = $12.98 1 lb 8 oz (4 scoopers) = $12.98 1 lb 14 oz (5 scoopers) = $12.98

It jumps up quite a bit after the weight gets over 1 pound. I’m not sure why that happens. You could ask the US Postal Office. They would know better than I would. I just used their postage calculator and charged what I needed to in order to not lose money. (Kickstarter only allows whole dollar pledges so I rounded up to the nearest whole dollar amount.) I hope that helps.

Last updated: October 29, 2019 18:32

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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